Mathew Law Group
The Challenge
Mathew Law Group was losing hours each week to manual client intake, deadline tracking, and repetitive document drafting. The firm wanted to create more capacity and improve client service without adding headcount.
The Solution
Lexi was deployed in the firm's Slack and case-management workflows to help triage new leads, draft demand letters, and surface upcoming deadlines. This gave the team a way to reduce repeatable administrative work while continuing to use the tools it already knew.
Results reported by Mathew Law Group
David Mathew reported the following results within 90 days of implementing Lexi.
80%
Reduction in repetitive administrative work
90%
Reduction in client complaints
None
Additional headcount required
Within 90 days we cut repetitive admin by 80% and reduced client complaints by 90% — without adding headcount.
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